Terms & Conditions

Please read our terms carefully before using our website and services

Last updated: March 18, 2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use our veterinary clinic services.

2. Use License

Permission is granted to temporarily access the materials on Spintexvet's website for personal, non-commercial viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials without explicit permission
  • Use the materials for any commercial purpose or public display
  • Attempt to decompile or reverse engineer any software
  • Remove any copyright or proprietary notations from the materials
  • Transfer the materials to another person or mirror on any other server

3. Veterinary Services

Our veterinary services are provided by licensed professionals. By using our services, you acknowledge that:

  • Treatment recommendations are based on professional veterinary judgment
  • You are responsible for providing accurate information about your pet's health history
  • Emergency services may require additional fees
  • Appointment cancellations should be made at least 24 hours in advance
  • Payment is due at the time of service unless other arrangements are made

4. Disclaimer

The materials on this website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Information provided on this website does not constitute veterinary advice and should not replace a professional consultation.

5. Limitations of Liability

In no event shall Spintexvet or its staff be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website. While we strive to provide the best care for your pets, we cannot guarantee specific outcomes for any treatment or procedure.

6. Shop & Product Terms

When purchasing products from our online shop:

  • All prices are listed in the local currency and include applicable taxes
  • Product availability is subject to change without notice
  • Prescription products require valid veterinary authorization
  • Returns are accepted within 14 days for unopened products
  • Perishable items and medications cannot be returned

7. External Links

We have not reviewed all of the sites linked to our website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

8. Modifications

We may revise these terms of service at any time without notice. By using this website, you agree to be bound by the then current version of these terms of service. We recommend reviewing this page periodically for any changes.

9. Contact Information

If you have any questions about these Terms, please contact us:

Address
Baatsona Spintex Road, Accra, Ghana